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An Interview with Ernesto Perez-Carrillo

Owner, El Credito Cigar Co., makers of La Gloria Cubana, La Hoja Selecta, El Rico Habano and Dos Gonzales cigars.
Marvin R. Shanken
From the Print Edition:
James Woods, May/Jun 97

(continued from page 26)

Carrillo: It's a whole process, a whole process that comes from the time that you get the tobacco to the time that you make [the cigars]. For instance, in the Dominican we have four supervisors checking all the cigarmakers--how they're folding the leaves, how they're rolling the leaves, all this type of thing. In Miami, we can't find a person that we would call a supervisor to do this type of thing. Because there's not really someone that's experienced enough in what I want them to do. I think in the Dominican we'll be able to improve a lot in the way the cigars are made. There's room for improvement in the Dominican Republic; you're working with people who want to work and need to work and are anxious to do a good thing and make a good product, because their livelihood depends on the cigars that they're making.

CA: Has the quality of the cigar in Miami suffered because you're in the Dominican Republic 20 days a month?

Carrillo: No. Because, these people, Cuban cigarmakers, first of all, they're very professional, they're very proud of what they're doing.

CA: How do you handle quality control at the two locations?

Carrillo: In the Dominican Republic, we have four supervisors; we have five more people that check the cigars after they're made. In Miami, we have one person checking the cigars because of the low volume.

CA: What about boxes? I hear there's always a shortage.

Carrillo: That's a big problem.

CA: Do you ever have the cigars ready but can't ship because you don't have the boxes?

Carrillo: Right now, in the Dominican Republic, we must have over a million cigars ready to be shipped, and we're not shipping anything because we just don't have the boxes.

CA: Where do you get the boxes from?

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